Want to fuel customer loyalty and boost repeat purchases? Look no further than pre-built loyalty gamification components. These ready-to-implement solutions enable you to rapidly integrate engaging features into your existing systems, transforming the customer experience and speeding up ship times. Harness pre-built points systems, badges, leade
Grasping Customer Effort Score (CES)
Customer Effort Score (CES) is a metric the level of effort customers put forth when engaging with your business. It seeks to understand how stressful or effortless it is for customers to complete tasks. A favorable CES score indicates that your customers find it easy and effortless to interact with your organization. Conversely, a unfavorable CES